The Portfolio Series: Basic Phone Skills (Part 4 of 5)
We all know how to talk but I have a few little techniques and observations that I want to share that can increase your ability to communicate and be understood.
I have been training agents for over 25 years, and I am positive that you will take away at least one observation that will help you immediately from this session.
Many bad habits are ingrained in our personality and vocabulary. I will point them out with examples and show you how to notice, and correct these sales killing habits.
Please Note: This session is a part of a 5 part series. Be sure to attend all 5 webinars to get the most out of these sessions!