Access to the tools you use most

Helping producers assist our customers

Coventry plans will be sold by Aetna on 2020

Enrollment instructions for 2020

Find & Compare Plans
Enter a zip code, select 'View Plans' and then 'Compare Plans' from the top right

Find Pharmacies

Find Drugs

Provider Search

Find Plan Documents
Summary of Benefits, Evidence of Coverage, Annual Notice of Change, Star Ratings and Optional Supplemental Benefits (Spanish & Chinese PDFs are included if available for a plan)

Log In or Register for Producer World
Our secure website can help you sell our products and manage your book of business. Once logged in, select 'Individual Medicare' at the top. There, you’ll find:

  • Product availability by service area
  • Reports
  • Marketing materials
  • Sales presentations
  • Requirements to sell (certification, contracting, licensing and appointment information)
Application Submission Information
Application Code Description Submission Information

MA

Applies to some Aetna plans

Fax:

1-866-441-2341 or 1-888-665-6296

Mail:

Aetna Medicare, P.O. Box 14088, Lexington, KY 40512-4088

NG

Applies to legacy Coventry plans moving to Aetna brand and expansion markets

Fax:

1-866-756-5514

Mail:

P.O. Box 7405, London, KY 40742

JV

Applies to Allina Health | Aetna Medicare and Innovation Health plans

Fax:

1-866-756-5514

Mail:

P.O. Box 7405, London, KY 40742

DS

Applies to all DSNPs except those in Georgia

Fax:

1-866-756-5514

Mail:

P.O. Box 7405, London, KY 40742

US

Applies to DSNPs in Georgia

Fax:

1-844-984-0393

Mail:

P.O. Box 7083, London, KY 40742

Plan Summary Worksheet Tools

Find Local Broker Manager

Broker Assistance

  • Email
    • brokersupport@aetna.com
  • Phone
    • 886-714-9301
    • 800-297-6217

Local Product Training

SilverScript Resources

E-Writing
To request Ascend and write MAPD applications electronically, log into broker portal, click on Tools and Apps. Under the Enrollment and Billing heading, click on Individual Medicare Enrollment App.

Brokers contracted with Aetna have the opportunity to offer Medicare Supplements and other ancillary products, including Home Care, Hospital Indemnity, Recovery Care, Final Expense, and Cancer, Heart Attack and Stroke coverage through Aetna Senior Products, depending upon market availability.

Request to contract with Aetna to offer Medicare Supplements and more to your book of available products by emailing contracts@carefreeinsurance.net with the subject line: Requesting Aetna Medicare Supplement Contract

Broker Portal

Once contracted with Aetna Senior Products, create a log in at aetnaseniorproducts.com to access product training, e-writing tools, and sales kits.

Disclaimers

Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

Aetna Medicare’s pharmacy network offers limited access to pharmacies with preferred cost sharing in: Suburban NY; and Rural AR, NY, and UT. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use.

For up-to-date information about our network pharmacies, including pharmacies with preferred cost sharing, members please call the number on your ID card, non-members please call 1-855-338-7027 (TTY: 711) or consult the online pharmacy directory at http://www.aetnamedicare.com/pharmacyhelp.

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Our agents are available Monday through Friday from 8:30am to 5:00pm ET to answer any question you may have. If you would rather send us an email, this option is available as well.

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